TELUS International Supporting Community and Sustainability Projects


At TELUS International Ireland, our corporate social responsibility activities reflect what’s important to team members in our focus on social impact, sustainability and wellness. Our team is empowered to take the lead on CSR initiatives through our Giving Back committee, with collective decisions made on charity partners and community projects. Volunteering in the local community is a key part of our CSR strategy.

VIRTUAL ‘RING OF KERRY’

From June 10th to 26th, 263 team members took part in the TELUS Days of Giving #GOALLOUT virtual challenge by walking, running or cycling 200km, the equivalent of the Ring of Kerry. In total, the team raised €44,000 which will be divided equally between our non-profit partners, My Lovely Horse Rescue and Aware. Each team member completing the challenge had the option of having five trees planted on their behalf or to help develop recycling ecosystems in coastal communities.

‘Register of Pledges Project’

TELUS International Ireland continues to seek out ways to help individuals and families impacted by the ongoing humanitarian crisis in Ukraine. Over the duration of one month, three team members worked on the Irish Red Cross ‘Register of Pledges Project’, screening pledges collected, and gathering additional information to successfully connect Ukrainian families in need of accommodation with a pledged home that best suits their needs. We enabled team members to temporarily redeploy on a secondment from their current role to work on this project while TELUS International Ireland covered their salaries.

Eco Dream Day 2022

In an exciting new volunteering initiative, we worked with Cork-based charity Cope Foundation on a project that benefits the community as well as the environment. Cope Foundation supports over 2,800 children and adults with intellectual disabilities and autism. Together with Cope service users, we worked in their allotment style garden in Ballincollig, a vital space to learn, socialize and connect with nature. After two years of COVID-19 lockdowns the site had become overgrown and Cope needed our help – digging and weeding raised beds, planting bee and pollinator friendly plants, painting fences with eco-friendly paint and planting sensory plants and herbs along the walkways.

Supporting Biodiversity

We marked World Bee Day 2022 at a beekeeping workshop with honey produced from beehives introduced to the Cork campus last year. Working with An Beach Dubh, two hives with c.60,000 native Irish honey bees are being kept at the TELUS International Ireland Mahon, Cork headquarters. Ciara Parsons, Horticultural Therapist & Sustainability Representative at TELUS International Ireland, commented: “The native honey bees have been such a great addition to our campus, helping with the pollination of our plants and enhancing the biodiversity of our garden space.”

Working with An Beach Dubh, two hives with c.60,000 native Irish honey bees are being kept at the TELUS International Ireland Mahon, Cork headquarters. Picture: Michael O’Sullivan /OSM PHOTO

World of Work

As part of Business Action on Education, an initiative of Business in the Community Ireland, we support educational inclusion. Working with a secondary school in Cork and one in Dublin, our team visited the schools to talk to students about their work at TELUS International, our company’s culture and its values. The program culminated in a site visit to the Cork and Dublin campuses.

TELUS International Ireland is a digital CX innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands.

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